Email Etiquette

 Today, most people will send an email faster than they will send a letter in the mail. This is why it is so important to know how to properly use your email when sending and receiving messages. You can offend someone and not even know it just by them knowing proper email etiquette if you don’t. I once sent an email to someone in all CAPS.  It was so embarrassing when she replied to my email to tell me that I was screaming at her. Did I also mention this happened at work in a very professional environment? I was emailing someone that I did not know in another department of the company.

I am going to cover the top tips on email etiquette that you should follow.  Also remember when you are emailing the person you are emailing cannot see your face or hear your voice so the way you use the words that you include in your email can easily be mistaken as an offensive email if you are not careful.

·        Make sure your email includes a nice greeting and closing.

·        Use your spell check. It really isn’t cute sending an email with a bunch of typos and they are not taken as seriously as they should be

·        Make sure you are using the appropriate punctuation and capitalization in your sentences

·        Multiple instances of ??? Or !!! are found to be rude

·        Make sure the subject field reflects the content of your email

·        Keep your emails brief and to the point

·        Always end your emails with “Thank you” or “Sincerely” or “Best Regards”

·        Do not use all CAPS it reflects yelling or shouting

·        Do not use all lower case it reflects laziness or lack of education

To Be Continued--- Next Week

(There’s More)